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What is the Check-in section?

In this article, we explain all the steps for you to carry out the control access for your event as efficiently and quickly as possible.


Available for these licenses:

Logo meetmaps Access Starter, Pro, Enterprise *

Logo meetmaps Event App Starter, Pro, Enterprise * 

Logo meetmaps Virtual Venue Starter, Pro, Enterprise *

Logo meetmaps Suite Starter, Pro, Enterprise *

*  Specific check-in set-ups for each license


The Check-in section contains both the check-in configuration for your event and workshop-type sessions (or rooms), as well as the management of your Check-in App readers.

Additionally, from here you have access to the web-based access control manager and all live and post-event metrics for both check-in and check-out.

IMPORTANT❗All attendees must access the event with a QR code.

There are 4 possibilities:

  • Sent via email with the QR code.

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Configuration

1.In Registration > Check-in > Settings there are several customisable fields based on your needs:

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  • Enable check-in: ⚠️ IMPORTANT, you have to activate it to carry out check-in ⚠️.
  • Enable Counter mode: Add attendees manually to the capacity from the check-in APP without the need for prior registration. Acts as a digital clicker.
  • Use custom QR/barcode: This option will disable Meetmaps QRs an instead lets the organizer create and use external QRs (we reccomend to consult with the Meetmaps team before activating this option as there is a specific proccess that must be done).
  • Enable autoprinting: Print the credentials automatically when checking in.
  • Enable rooms check-in: Activate to allow for check in by rooms  👉 How to set up check-in by room? explains how to carry out this function.
  • Maximum capacity: Specify the maximum capacity for your event per day.
  • Accreditation limit: At events with self-printing, the attendee's accreditation is only printed the first time the QR code is scanned.
  • Access to the event or a room:In these two fields you have two options
    • Without restrictions:You can scan the same QR multiple times
    • Only one entry at a time: You can only scan the QR of an attendee one time. Only if check-out mode enabled will you be able to scan it again.
  • Allow check-in in session without the need to do general check-in before: Perform check-in for specific sessions without the need to scan the QR code at the entrance of the event. 

On the right side, you will find the readers 📲:

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They are used to access the Check-in App with the devices that will scan the QR codes of the event (for example, for the hostesses in the access control).

When you create a reader, it provides you with a username and a password that must be used to log in to the Check-in app.

IMPORTANT❗ It is necessary to create a reader for each device that will be used.

NOTE 🗒️: Event administrators can also use the Check-in App to scan using their email and password, but they have to be attendees of the event too. To do this, they must be listed as:

  • event administrators in the Settings section
  • attendees (registered or activated) in the Attendee List section

From here, follow the Check-in App Guide 📲 to execute the access control for your event.

Event Metrics 📊

For the day of the event and post-event, we have the Access Control section, where you can find various metrics for the event.

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  • Registered attendees: The number of people who have registered for the event. Guests who have not yet registered do not count for this metric.
  • Presented Attendees: The number of attendees who have scanned their QR code.
  • Event attendance: The percentage (%) of attendees who have checked in at the event compared to the total registered.
  • Current event capacity of the event: The number of attendees currently at the event. Result of check-ins minus check-outs.

Screenshot_22-5-2026_10228_admin.meetmaps.com-2

  • Event Attendance: Specifies the day and the number of attendees who have been scanned.
  • Unique attendees: specifies in which day the attendee was scanned for the first time.

EXPORTS 🔢 : You can export two lists in this section:

  • Presented list: First check-in of each attendee who has presented at the event. The properties defined in properties > import will appear here.
  • History of access to the event: All instances when a QR code was scanned, along with the timestamp.

Screenshot_22-5-2026_10527_admin.meetmaps.com

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  • Current capacity by room: The number of attendees currently present in each room at that moment.

Screenshot_22-5-2026_10625_admin.meetmaps.com-2

  • Attendance at sessions: The number of individuals who have accessed each session.

NOTE 🗒️:  In this section, you can export the access history for the rooms.

Screenshot_22-5-2026_10625_admin.meetmaps.com-3
  • Attendance at the event by role: The number of attendees who have accessed the event for each role. In the article 👉 "How to segment through properties?" we explain how to create roles and assign them to attendees.

IMPORTANT ❗The property you use as a role has the Accreditation switch activated.

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  • Attendees with on-site printing: In case on-site printing of accreditations is used, you can view this metric.

Finally, in the upper right corner, we have three options:

Screenshot_22-5-2026_101317_admin.meetmaps.com

  • Reset counter: Reset the counter/clicker to 0.
  • Complete checkout: To perform a check-out for all attendees of the event. It can be for both general access or for specific rooms.

NOTE 🗒️: In the case of a multi-day event, we recommend performing a complete check-out at the end of each day.

IMPORTANT❗If you have the Access or Suite PRO or ENTERPRISE licenses, it is possible to activate Check-in Pro:

  • Display specific properties in the Check-in App when scanning a QR code.
  • Manual validation of these properties.

To enable this, please contact the Meetmaps team.

If your event has different rooms, you can also check-in by room👉 How to carry out check-in by rooms?