---
title: Check-in App Guide
description: Do you need a tool that allows you to control the capacity of the event with which you can also have the metrics updated at all times and at your fingertips? If so, the Meetmaps Check-in app is for you.
---

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1. [Knowledge Base](https://help.meetmaps.com/en?hsLang=en)
2. [Registration & Access control](https://help.meetmaps.com/en/registration-access-control?hsLang=en)
3. [Check in](https://help.meetmaps.com/en/registration-access-control?hsLang=en#check-in)

# Check-in App Guide

## Do you need a tool that allows you to control the capacity of the event with which you can also have the metrics updated at all times and at your fingertips? If so, the Meetmaps Check-in app is for you.

The **Meetmaps Check-in app** allows you to manage access to an event and, at the same time, creates an updated list showing attendees who have arrived at the event ✔️ and those who haven't ❌. This data is updated instantly, providing reliable information at the moment.

The **Check-in Meetmaps** app is available for both and is totally free.

- [Apple IOS](https://apps.apple.com/es/app/check-in-meetmaps/id1473111456)
- [Google Android](https://play.google.com/store/apps/details?id=com.meetmaps.access_control_android&hl=es&gl=US)

![IMG\_2846](https://help.meetmaps.com/hs-fs/hubfs/IMG_2846.png?width=225&height=450&name=IMG_2846.png)

### Configuration

Previously, configure your check-in settings in the Dashboard. 👉What is the check-in section?

### How does the Meetmaps Check-in App work?

#### Login

Enter your username and password to view your checked-in events. After completing this step, all the events this person can check in to are displayed.

![IMG\_2844-2](https://help.meetmaps.com/hs-fs/hubfs/IMG_2844-2.png?width=223&height=450&name=IMG_2844-2.png) ![IMG\_2845](https://help.meetmaps.com/hs-fs/hubfs/IMG_2845.png?width=224&height=450&name=IMG_2845.png)

**NOTE 🗒️:** The list of events this person can check in to include those that meet these two settings:

- **Check-in enabled** in the dashboard, **Registration \> Check-in \> Settings**.
- The person: 
    - Creates an external reader enabled in **Registration \> Check-in \> Settings**
    - **Is an administrator** (of the event) and is registered on the attendee list.

#### Check-in and check-out of attendees

**NOTE 🗒️:** The main scanning screen varies depending on whether you have:

- **General check-in**
- **General check-in + room check-in** 👉[How do I set up room check-in?](https://help.meetmaps.com/en/how-to-set-up-check-in-by-room?hsLang=en)

![IMG\_2848](https://help.meetmaps.com/hs-fs/hubfs/IMG_2848.png?width=201&height=410&name=IMG_2848.png)   ![IMG\_2849](https://help.meetmaps.com/hs-fs/hubfs/IMG_2849.png?width=198&height=410&name=IMG_2849.png)

1\. When accessing the event, there is the list of attendees (with Registered or Activated attendee status in Attendee List)

**IMPORTANT❗**Hidden attendees or attendees with guest status will **NOT** appear on the list and will not be able to be checked-in.

![IMG\_2848](https://help.meetmaps.com/hs-fs/hubfs/IMG_2848.png?width=221&height=450&name=IMG_2848.png)

2\. Check in 💚in these two ways:

- By **scanning the QR code** with the camera (recommended, faster)

![IMG\_2848-1](https://help.meetmaps.com/hs-fs/hubfs/IMG_2848-1.png?width=221&height=450&name=IMG_2848-1.png)

- **Search the list (by first or last name)**, if the attendee doesn't have the QR code at hand: swipe right over the attendee's name to reveal a green **IN** button➡️ and a yellow **OUT** button ⬅️. Press In.
  
  ![IMG\_2850-2](https://help.meetmaps.com/hs-fs/hubfs/IMG_2850-2.png?width=208&height=450&name=IMG_2850-2.png)

4\. In case you want to check-out 💛(breaks, meals, etc.) there are also 2 ways:

- By **scanning the QR code** with the camera: tap the camera IN option to enter OUT mode.  
  ![IMG\_2851](https://help.meetmaps.com/hs-fs/hubfs/IMG_2851.png?width=192&height=398&name=IMG_2851.png)  ![IMG\_2852](https://help.meetmaps.com/hs-fs/hubfs/IMG_2852.png?width=188&height=397&name=IMG_2852.png)    ![IMG\_2853 (1)](https://help.meetmaps.com/hs-fs/hubfs/IMG_2853%20(1).png?width=185&height=400&name=IMG_2853%20(1).png)

- **Search the list (by first or last name**) if the attendee doesn't have the QR code at hand: swipe right over the attendee's name to reveal a green **IN** button ➡️ and a yellow **OUT** button ⬅️. Press Out.
  
  ![IMG\_2850-1](https://help.meetmaps.com/hs-fs/hubfs/IMG_2850-1.png?width=208&height=450&name=IMG_2850-1.png)

**NOTE🗒️:** It may seem obvious, but the idea is to have the attendee's check-in to the venue already recorded in order to record their check-out later 😜

#### Add attendees manually from the App

You can manually **add an attendee** who isn't in the database using the **+**👤. A form will open with *required fields* (highlighted with a \*) and *optional fields*.

![IMG\_2848-2](https://help.meetmaps.com/hs-fs/hubfs/IMG_2848-2.png?width=208&height=450&name=IMG_2848-2.png)

**IMPORTANT** ❗These fields are defined in the Dashboard under **Properties \> On-site Registrations**

**NOTE 🗒️:** If you have enabled the Enable Autoprinting switch in the R**egistration \> Check-in \> Configuration** dashboard, you must also complete the following:

- "On-site printing: Manual / No" field
- "Check-in" button

#### Side Menu

In this section, you have several options, intended only for event administrators/managers:

![IMG\_2864](https://help.meetmaps.com/hs-fs/hubfs/IMG_2864.png?width=232&height=450&name=IMG_2864.png)

- Access control method 
    - Camera: if the scanning device is a mobile phone or tablet
    - Infrared: if the scanning is infrared
- Metrics
- You can perform a complete check-out of: 
    - The entire event
    - Rooms (if you check in by room)
- Print options: This section contains all the printing options
- Update data: If more than one device is scanning entrances and exits, some data may take a while to update automatically. **We recommend updating the data manually** on each device to keep the information 100% up-to-date.
- Change event
- Log out

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    - [Gamification](https://help.meetmaps.com/en/interaction-in-the-event?hsLang=en#gamification)
- [Registration & Access control](https://help.meetmaps.com/en/registration-access-control?hsLang=en#main-content)

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