---
title: What is the Channels section?
description: This section is essential to offer a space where attendees can talk and interact with each other through a channel
---

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1. [Knowledge Base](https://help.meetmaps.com/en?hsLang=en)
2. [Interaction in the event](https://help.meetmaps.com/en/interaction-in-the-event?hsLang=en)
3. [Channels](https://help.meetmaps.com/en/interaction-in-the-event?hsLang=en#channels)

# What is the Channels section?

## This section is essential to offer a space where attendees can talk and interact with each other through a channel

---

Available for these licenses:

*![Logo meetmaps](https://help.meetmaps.com/hs-fs/hubfs/Logo%20meetmaps.png?width=15&height=15&name=Logo%20meetmaps.png) **Event App** Pro, Enterprise*

*![Logo meetmaps](https://help.meetmaps.com/hs-fs/hubfs/Logo%20meetmaps.png?width=15&height=15&name=Logo%20meetmaps.png) **Virtual Venue**Pro, Enterprise*

*![Logo meetmaps](https://help.meetmaps.com/hs-fs/hubfs/Logo%20meetmaps.png?width=15&height=15&name=Logo%20meetmaps.png) **Suite** Pro, Enterprise*

---

In the "**Channels**" section, attendees will be able to share ideas, participate in a lively discussion forum or answer questions on a specific topic and thus liven up the day. This way, they will have a sense of community and connection when sharing their opinions.

This section allows you to have:

- **Public channels:** accessible to all event attendees.
- **Private channels:** accessible only to a limited group of attendees (previously selected and assigned to a unique selection property)

### Configuration

1\. In **App & Web \> Channels** click on **"New channel +".**

**![Screenshot\_6-11-2025\_15256\_admin.meetmaps.com](https://help.meetmaps.com/hs-fs/hubfs/Screenshot_6-11-2025_15256_admin.meetmaps.com.jpeg?width=688&height=319&name=Screenshot_6-11-2025_15256_admin.meetmaps.com.jpeg)**2. Customize the settings for that channel.

![Screenshot\_6-11-2025\_152612\_admin.meetmaps.com](https://help.meetmaps.com/hs-fs/hubfs/Screenshot_6-11-2025_152612_admin.meetmaps.com.jpeg?width=688&height=319&name=Screenshot_6-11-2025_152612_admin.meetmaps.com.jpeg)

**IMPORTANT ❗**To make a channel private, activate the **"Private Channel"** switch and then select the attendees who have access. They must be registered on the attendee list.

**NOTE 🗒️:** If you enable the **Send notifications** button, a **push notificatio**n will be sent to all attendees in the channel whenever an attendee posts in that channel. If you have a **web event**, you can configure an **automatic email** in the *Emails* section so that attendees receive it.

3\. From the Dashboard you can see the interactions:

![Screenshot\_6-11-2025\_15256\_admin.meetmaps.com-1](https://help.meetmaps.com/hs-fs/hubfs/Screenshot_6-11-2025_15256_admin.meetmaps.com-1.jpeg?width=688&height=319&name=Screenshot_6-11-2025_15256_admin.meetmaps.com-1.jpeg)

**NOTE 🗒️:** There is an automated email linked to the Channels section that needs to be sent and activated:

- **New message in a channel**

As the event administrator, you have the option to delete messages written by attendees by clicking in **"Delete message"**..

![1en-Sep-10-2024-01-50-07-5015-PM](https://help.meetmaps.com/hs-fs/hubfs/1en-Sep-10-2024-01-50-07-5015-PM.png?width=688&height=308&name=1en-Sep-10-2024-01-50-07-5015-PM.png)

### As shown

Web 💻

To access a channel, the attendee has to click on the **"Enter"** button.

![Sin título-Nov-06-2025-04-44-08-0531-PM](https://help.meetmaps.com/hs-fs/hubfs/Sin%20t%C3%ADtulo-Nov-06-2025-04-44-08-0531-PM.png?width=688&height=322&name=Sin%20t%C3%ADtulo-Nov-06-2025-04-44-08-0531-PM.png)

 Once inside, the channel allows:

- **Attach files:** click on the clip icon and select the document you want to attach to the channel.
- **Like** the messages contained in the Channel.
- **Attach links** to other websites in the messages you write so that other attendees can see its content.
- **Reply to messages** from other attendees: click on **"Reply"** under the message you are interested in replying to.

**App 📱**

                    **![IMG\_3479](https://help.meetmaps.com/hs-fs/hubfs/IMG_3479.png?width=217&height=450&name=IMG_3479.png)    ![IMG\_3480-1](https://help.meetmaps.com/hs-fs/hubfs/IMG_3480-1.png?width=217&height=450&name=IMG_3480-1.png)**

 

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