What are scheduled emails?

Learn what you can do with scheduled emails and how to configure them.

Scheduled emails are dynamic emails sent to an audience in your attendee database, taking into account the attendees' "language" property.

These are very similar to filter campaign emails, although their advantages over filter campaigns are:

• The segment to which the email is sent is updated at the time of sending (not at the time of scheduling).
  Example: If you schedule an email for event attendees 10 days in advance, all new attendees who register during those 10 days will be included in the final email.
• You can choose to send to a segment that includes Status + Role(s).
  Example: email to attendees with the Provider role and who are in the Activated User status.
• Multilingual without prior language segmentation
  Example: For an event with four languages, a single scheduled email is sufficient for each attendee to receive the message in the language defined in their profile.

Click here for more information 👉What are email campaigns?

Configuration

1. In Emails > Templates create the email template to send.

2. In Emails > Scheduled Emails, configure the sending with:

• Email name: Internal, so you know what it refers to
• Select the template to send
• Date and time sent
• Define recipients (audience): Define the status of the attendees to whom the scheduled email will be sent. Optionally, you can segment it by role, sending it to those who have at least one of the defined statuses and roles.
  • Attendee status: You can select more than one status (Invited, Registered, Activated User)👉What status can an attendee have?
  • the role or roles: you can select one or more.

• Turn sending on or off