--- title: How to send an email to the presented attendees up at your event? description: We explain step-by-step how to send an email to those who showed up at your event, after having checked them in through the Check-in App. --- [Skip to content](https://help.meetmaps.com/en/how-to-send-an-email-to-the-presented-attendees-up-at-your-event#main-content) - [English](https://help.meetmaps.com/en/how-to-send-an-email-to-the-presented-attendees-up-at-your-event) - [Español](https://help.meetmaps.com/es/cómo-enviar-un-email-a-los-asistentes-presentados-de-tu-evento) English Show submenu for translations [![logotipo\_centro\_de\_ayuda (1)-1](https://help.meetmaps.com/hs-fs/hubfs/logotipo_centro_de_ayuda%20(1)-1.png?width=150&height=31&name=logotipo_centro_de_ayuda%20(1)-1.png)](https://help.meetmaps.com/en?hsLang=en) - [Default HubSpot Blog](https://2228536.hs-sites.com/blog) Open main navigation Close main navigation - [Default HubSpot Blog](https://2228536.hs-sites.com/blog) - - [English](https://help.meetmaps.com/en/how-to-send-an-email-to-the-presented-attendees-up-at-your-event) - [Español](https://help.meetmaps.com/es/cómo-enviar-un-email-a-los-asistentes-presentados-de-tu-evento) English Show submenu for translations - [www.meetmaps.com](https://welcome.meetmaps.com/en/) [www.meetmaps.com](https://welcome.meetmaps.com/en/) How can we help? - There are no suggestions because the search field is empty. 1. [Knowledge Base](https://help.meetmaps.com/en?hsLang=en) 2. [Registration & Access control](https://help.meetmaps.com/en/registration-access-control?hsLang=en) 3. [Check in](https://help.meetmaps.com/en/registration-access-control?hsLang=en#check-in) # How to send an email to the presented attendees up at your event? ## We explain step-by-step how to send an email to those who showed up at your event, after having checked them in through the Check-in App. It is very common to send a **post-event email to those who have attended**, in the case that you have checked in attendees to the event through the Check-in App of Meetmaps (**+ info**👉 [What is the Check-in section?](https://help.meetmaps.com/en/what-is-the-check-in-section?hsLang=en)). Typical post-event emails are: - **Thank you** email, with or without a **survey**. - Email with the **certificate of attendance**. ### Configuration We explain how to do it step-by-step, with an example of sending the certificate of attendance. Creating the segment/audience 1\. In **Check-In \> Settings**, export the **List of presented** (those who have been checked in). ### ![1en-Aug-12-2025-01-28-58-1143-PM](https://help.meetmaps.com/hs-fs/hubfs/Knowledge%20Base/1en-Aug-12-2025-01-28-58-1143-PM.png?width=670&height=300&name=1en-Aug-12-2025-01-28-58-1143-PM.png) 2\. In **Properties \> Import**, create a **single-selection property** to segment the attendee list. Name it **Check-in**, and give it one option: **Attended YES**.![2en-Aug-12-2025-01-28-58-0008-PM](https://help.meetmaps.com/hs-fs/hubfs/Knowledge%20Base/2en-Aug-12-2025-01-28-58-0008-PM.png?width=670&height=296&name=2en-Aug-12-2025-01-28-58-0008-PM.png) 3\.  In the Attendee List, click on Import  and download the import template. ![3en-2](https://help.meetmaps.com/hs-fs/hubfs/Knowledge%20Base/3en-2.png?width=670&height=297&name=3en-2.png) 4\. Fill in only the following two columns in the Excel file, using the data from the list you exported in step 1: - Email - Check-in \> Attended YES (Since it is a single-select property, you must enter the code found in **Properties \> Display properties)** ![4en-3](https://help.meetmaps.com/hs-fs/hubfs/Knowledge%20Base/4en-3.png?width=670&height=208&name=4en-3.png) Then, import this file, making sure to leave the switch *"Make empty fields modify the previous value, the password is not affected"* **disabled**.  ![5en-1](https://help.meetmaps.com/hs-fs/hubfs/Knowledge%20Base/5en-1.png?width=670&height=297&name=5en-1.png) This will ensure that only the **Check-in \> Attended YES** column is updated, leaving all other attendee properties unchanged. #### Sending the email 5\. In **Emails \> Campaigns**, create the email for sending the certificate. Use a module like **"Add Button"** and set it up as follows: - If you created the certificate in [Registration \> Badge Builder](https://help.meetmaps.com/en/what-is-the-badge-builder-section?hsLang=en), use the *"Download badge"* action. ![6en](https://help.meetmaps.com/hs-fs/hubfs/Knowledge%20Base/6en.png?width=670&height=302&name=6en.png) - If you created the certificate in [Registration \> Certificates](https://help.meetmaps.com/en/what-is-the-certificates-section?hsLang=en), use the variable  **{ {certificate\_url} }** *(without spaces between the brackets)*. *![7en-1](https://help.meetmaps.com/hs-fs/hubfs/Knowledge%20Base/7en-1.png?width=670&height=301&name=7en-1.png)* 6\. Send the campaign to the **Check-in \> Attended YES** segment. **IMPORTANT**❗Remember to generate the badge or certificate beforehand. *![8en-1](https://help.meetmaps.com/hs-fs/hubfs/Knowledge%20Base/8en-1.png?width=670&height=301&name=8en-1.png)* - [First steps](https://help.meetmaps.com/en/first-steps?hsLang=en#main-content) - [Meetmaps Account](https://help.meetmaps.com/en/first-steps?hsLang=en#meetmaps-account) - [Branding](https://help.meetmaps.com/en/first-steps?hsLang=en#branding) - [Onboarding](https://help.meetmaps.com/en/first-steps?hsLang=en#onboarding) - [Event Management](https://help.meetmaps.com/en/event-management?hsLang=en#main-content) - [Metrics](https://help.meetmaps.com/en/event-management?hsLang=en#metrics) - [Settings](https://help.meetmaps.com/en/event-management?hsLang=en#settings) - [General information](https://help.meetmaps.com/en/event-management?hsLang=en#general-information) - [Modules](https://help.meetmaps.com/en/event-management?hsLang=en#modules) - [Attendee List](https://help.meetmaps.com/en/event-management?hsLang=en#attendee-list) - 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