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When selling tickets, you may want to offer the option of payment by bank transfer, in addition to by card
Available for these licences:
Access Pro, Enterprise
Suite Pro, Enterprise
IMPORTANT ❗
- Managing this payment method is less automatic: you must first reject attendees who have selected payment by bank transfer, and then validate the received transfers. You must also validate all tickets paid by card.
- Invoices: It is not possible to create invoices with Meetmaps.
- You may not be able to condition tickets to other properties of the form, as these can only be conditional on one condition.
Configuration
1. In Registration > Registration Form > Form, create a single-select property asking if they will pay by Card or Bank Transfer. Make this property mandatory.
Example: Payment Method > Credit or Debit Card / Bank Transfer
2. In Registration > Registration Form > Settings activate Validate Registrations.
3. In Registration > Tickets, create a ticket option for bank transfers and assign a value of €0 (FREE). In the entry description, specify the conditions for transfer purchases and the IBAN.
In advanced settings > Automatically assign ownership when purchasing select Payment Method > Bank Transfer.
Create the same ticket but for card purchases
4. In Emails > Templates, create:
4.1. An automatic email for the email action: When registering through the form, stating that the attendee has successfully registered and will receive email updates shortly.
Example email:
Thank you for your interest. You will shortly receive an email at the address you provided with more information about your registration.
4.2. An automatic email in the email action: When validating an attendee 🍏 explaining that they have registered successfully. You can also include their QR code, badge, and/or credentials for the App or Web.
Email example:
Thank you for signing up.
Below is the [QR / credentials]
4.3. An automated email in the email action: When declining an attendee 🍎, explaining that the bank transfer must be made to IBAN XXX and the conditions.
Example email:
Thank you for registering. We confirm that we have received your application to attend and that the information you provided has been processed correctly.
Remember to make your payment to this account number: [IBAN]
And, to formalize your registration, you will need to send proof of registration to: ________@email.com.
Operative
From the attendee's perspective - ticket purchaser
The attendee registers by selecting the payment method:
1. When selecting Credit or Debit Card: they will only see tickets paid for by card.
Make the payment and receive the generic email for the email action: When registering through the form. Once the administrators validate the attendee in the Attendee List, they will receive the second email.
2. When selecting Bank Transfer, they will only see tickets with a 0 transfer value and receive the generic email for the email action: When registering through the form.
Once the administrators reject the attendee in the Attendee List, they will receive the second email for the email action: When rejecting an attendee.
When the administrators receive the transfer, you must change its validation to Accepted and they will receive a third email.
From the administrator's perspective
1. In the Attendee List, for registrations with payment method > Card, always select: Card: Validation > Accepted 🍏
2. For registrations with bank transfer tickets: Validation > Rejected 🍎
When payment is received, it changes to Validation > Accepted 🍏